CULINARYON GLOBAL
MILANO 2020
Opening strategy
EXECUTIVE SUMMARY
Location
The optimal size will be 550-600 sqm, with 3 studios, a conference room, a small office, kitchen and storage. Best location will be the center of Milan (Navigli, Isola, Gioia, Porta Nuova).
Event size
B2B/B2C events will have on average 23 guests, while open classes will have 15 guests. (This is in line with other locations, though Bucharest shows 25.5 guests per event due to high B2B weight).
Number of events
B2B/B2C: 450 events in year 1, +25% in year 2 and +20% in year 3, reaching 850 events per year. Open classes: 20% of the B2C/B2B (1-2 Classes per week in year 1, and 2-3 classes per week in year 3). Promo events - 5/month.

Average check
B2B/B2C: 130 euro/person (+15% service, including all the food, beverages, wine and other services) in year 1, growing at 3% per year. Open classes average check is -31% vs B2B/B2C at 90 euro net.

Food & Beverage
Food cost at 8 euro, Wine at 5 euro and Beverages at 1 euro per person, total food cost is 14 euro/guest.
Marketing
We expect to spend 6,5%-7,5% in online & offline marketing (on top of the promo events) in year 1 and 2, going to 5% after that.
Other expenses
We expect to spend for other expenses 8,5% in year 1, 7% in year 2, and 5% going onwards in other G&A expenses.
Rent
25 euro per sqm Rent + 4 euro Maintenance, equal to 348 euro/sqm/year.
Staff cost
The staff cost is quite high (54% of revenue in year 1 and 42% from year 3), so it will be necessary to use different types of contracts with flexible schedule and part time employees.
Capex
Aprox. 1800 euro/sqm

MILAN
General information
Milan is a city in northern Italy, capital of Lombardy, and the second-most populous city in Italy after Rome, with the city proper having a population of 1 372 810 while its metropolitan area has a population of 3 242 820.
Milan is considered a leading alpha global city, with strengths in the field of the art, commerce, design, education, entertainment, fashion, finance, healthcare, media, services, research and tourism.

Its business district hosts Italy's stock exchange and the headquarters of national and international banks and companies.

In terms of GDP, it has the third-largest economy among European cities after Paris and London, but the fastest in growth among the three, and is the wealthiest among European non-capital cities.

There are several important and symbolic events in Milan during the year: Fashion week, Furniture fair, Grand Prix, MITO music festival, Carnival Ambrosiano, Milano film festival etc.


CITY
City and it's zones
Milan city comprises nine zones:

1 - Centro storico
2 - Stazione Centrale, Gorla, Turro, Greco, Crescenzago
3 - Città Studi, Lambrate, Porta Venezia
4 - Porta Vittoria, Forlanini
5 - Vigentino, Chiaravalle, Gratosoglio
6 - Barona, Lorenteggio
7 - Baggio, De Angeli, San Siro
8 - Fiera, Gallaratese, Quarto Oggiaro
9 - Porta Garibaldi, Niguarda

Business & premium zones
There are several important zones in the city
Business zones
City Life
Fiera Milano
Fondazione Parada
Gioia
Milano Romolo
Maciachini

Luxury zones
Il quadrilatero della moda
Il centro storico – zona Duomo
Brera
Quartiere Isola

There are also two areas in the city - Navigli and Isola, with a lot of bars, restaurants and shops, where the milanese people spend their time in the evening. Isola is the new developing area to take into consideration, because of the relatively low rental prices at the moment.

CULTURE
Cultural features and traditions
Italians in general are very open, sociable and extroverted people who like enjoying good communication, sunny weather, delicious food, tart coffee in the morning, good wine in the evenings and a pleasant atmosphere.
 
 
 
 
FOOD
Wherever you are, whoever you talk to, talking about culinary art will sooner or later become the center of attention. Italians willingly share the recipes of their favorite dishes, scout places where you can buy the best and freshest products, and also experiment with food.
FAMILY
Family means a lot to any Italian. A modern family in northern Italy consists of parents and children, and the distribution of functions in it is less traditional. But for modern Italian families it is still important to bring all relatives together on weekends or holidays.
 
 
 
 
 
 
 
 
CULTURE AND AESTHETICS
Every city, every street, every square in Italy is history. Beautiful architecture, sculpture, murals, painting affect people in their daily lives. Life in this aesthetically beautiful environment shapes the creative character of people there.
MILANESE PEOPLE
As with the city, Milanese people are renowned for their lifestyle and their looks. Beyond the pretentious image of mobile-toting fashion victims, the Milanese are self-assured, hard-working business people, leaving in high dynamics.
 
 
 
 

ECONOMY
Milan economy trends
Over the past five years, GDP (Gross Domestic Product) growth in Milan and the surrounding area has increased by some 9.7 % – more than twice as fast as the national increase of only 4.6 per cent.

Milan has now left the crisis behind and is the leader among European 'growth locomotives' for reputation. Its strong point is its production system.

Milan's GDP in 2018 registered + 6.4 per cent compared to 2008, compared with a national average still negative by -3.3 per cent, and a + 9.7 % in comparison with 2014 (+ 4.6 % in Italy)

Milan is home to many of Italy's major corporations, and 27 of the world's 100 largest companies, including Italy's largest bank (UniCredit) and the world's biggest eyewear company (Luxottica) are headquartered in the Lombard metropolis.

Other major Milan-based corporations and banks include Luxottica, Borsa Italiana, Telecom Italia Mobile (TIM), Intesa Sanpaolo, Banca Popolare di Milano, Vodafone Italy, Odeon TV, Fininvest, Edison, Esselunga, FinecoBank, Versace, Gucci, La Rinascente, OVS, Alfa Romeo, Prada, Etro, Pirelli, Compagnia Generale di Elettricità, 10 Corso Como, Valentino, Armani, Missoni, Moschino, Telelombardia, RCS MediaGroup, Anfatis SpA and BBPR.
TAXES
Payroll & Taxes in Italy
VAT
In Italy the standard Vat rate is 22% and reduced rates are provided for several supplies of goods and services, such as 4% for listed food, drinks and agricultural products or 10% for electric power supplies for listed uses and listed drugs. Specific supplies of goods and services are exempt from Vat, for example education, insurance services, specific financial services, supply, leasing of particular immovable property.
IRES
Italian corporate entities are subject to a corporate income tax, known as imposta sul reddito sulle società or IRES (24%), and to a regional production tax, known as imposta regionale sulle attività produttive or IRAP.
IRPEF
Italian individual income tax. Taxation of an individual's income in Italy is progressive. In other words, the higher the income, the higher the rate of tax payable.
In 2019 the tax rate for an individual is between 23%-43%, In addition to direct taxation (IRPEF), there is also a Lombardia regional tax of 1,23%-1,74% and a Milan municipal tax of 0,8%.
Social Security Tax
The Italian employer, in order to pay social security contributions for employees, must register with the Italian Social Security Administration (Instituto Nazionale Previdenza Sociale or INPS). Employer's charge is around 30%. Employee's charge is around 10%.
There are no laws in Italy regulating the frequency with which employees should be paid; in most cases, employers are expected to pay their employees on a monthly basis by the 27th of each month.

Despite the variances payment timelines, most employers in Italy universally provide a 13th month bonus to their employees, often paid in December.

A 40-hour workweek is standard in Italy and overtime applies to hours exceeding the 40-hour threshold, at a cap of 8 hours per week and 250 hours per year. Overtime rates and other wage considerations are stipulated under the collective agreements.

The minimum length of annual holiday leave is 4 weeks per year. Employees are entitled to 3 days paid sick leave, 5 months' maternity leave, and other potential leave options.

As of September 2019, the general unemployment rate in Italy is 9.9% and in Milan is 2.9%
COMPETITORS
What's on Culinary schools market?
There are several studios in Milan, which propose different open classes for adults and kids, some of them organize team buildings and private parties as well.

The price for 1 open course is about 80-90 euro. Some of these studios propose packages of 2-5 lessons.
The main cuisine is Italian, but there are also numerous Japanese classes (Sushi & Ramen). Some studios propose Chinese, Oriental and Thai cuisines.

There are also degustations of wines, beers, olive oils; cocktail master classes; market tours.

The prices are from 35 to 120 euro.

Competitor
Capacity
Activities
Menu
Average check
La scuola de La Cucina Italiana
max 60 pax
open, corporate and private classes
1-4 dishes
90 €
Food Genius Academy
max 100 pax, 800 m2, 4 studios
professional courses, corporate events
no open classes
30 €
Teatro7 Lab
max 30 pax, 60 m2, one studio
open, corporate and provate classes
3 dishes or 4-5 types of one dishes
130-170 €
Cucina In Milano
130m2, 2 studios + Kitchen
open, corporate and private classes
2-7 dishes; 1 dish for kids
30-90 euro;
30 euro for kids
Farm65
200m2 (two studios, library, relax zone) 35 pax
open, corporate and private classes
3 dishes
70-100 euro
Arte del Convivio
100 m2, max 40 pax
professional, open classes, team buildings
3 dishes
90 euro
Despite the fact that almost all studios offer private and corporate events, their format and style is still more academic.

Most of these studios are not active in sales and they don't use the digital advertising. However, some of them are quite active on Facebook (La cucina italiana, Teatro 7 Lab, Farm 65)

Almost all studios are located in the center of the city:

COMPETITORS
Competitive scenario
Most of the schools offer an academic format of italian cuisine mainly. Only Food Genius Academy and Farm 65 can be real competitors for CulinaryOn

COMPETITORS
Non-direct competitors
Beside the cooking schools and classical restaurants there are also another event places in Milan, that are quite popular at the moment:

ANALYSIS
Demand trend analysis
In accordance to the Google Trends analysis, the Lombardy region, and Milan in particular, is more focused on the B2B enquires, they organize more corporate events and less private in comparance to Campania, Sicily and Puglia.
"Corso di cucina"
The Lombardia and Lazio regions are in first place on this request.

We can see the main peaks for this enquire in January, end of September and November. An obvious decline is visible from May to August.

We can also see that the interest regarding this enquire is slightly decreased during the past 5 years.






"Corso di pittura"
The top regions for this request are Tuscany, Lombardia and Piedmont.

The main peaks are in March, September and October. Recessions - end of February, April, June and July.

In the context of 5 years, this request is quite stable for Italian market






"Team building"
Most often, team building is searched by people in the Lombardia region (in particular, in Milan).

The main peaks for this request are in mid-December, June, September, October and November. The main recessions are observed in late December, as well as starting in late July and throughout the whole August.

Interesting is that along with this enquire people often look for Escape rooms, Paintball and Sailboat. A LEGO theme is also gaining popularity now.

In general, we can see that over the last 5 years the trend of team buildings enquires in Italy is growing.
"Festeggiare compleanno"
Regions in which this request is most popular: Sicily, Apulia, Piedmont. Lombardia is in 5th place.

The main peaks for this request are in January, July, September. Major recessions are tracked in February, April and May.

With this request, people are also looking for Ten-pin bowling, nightclub and villa.
As we can see, there is a positive trend in the teambuilding enquires over the last 5 years, however the interest in cooking classes slightly decreased and the art classes enquires are still stable.

From the trend analysis we can also see the picks and recessions of B2B enquires:
Picks of enquires
June, September, October, November and December
Recessions of enquires
Late December, late July and the whole August

TARGET AUDIENCE
Who are our clients?
TARGET AUDIENCE
Communication channels
The analysis showed the following main channels of communivation for our target audience:
B2B clients
LinkedIn
Professional media
HR communities
Conferences and networking

B2C clients
Facebook
Instagram
Women portals
Tourists
Viator
Milano Today
TripAdvisor
TimeOut Milan
YesMilano
Agenzia Nazionale Turismo
Get your guide
OMC clients
Facebook
Instagram


What is missing?
B2B clients
There are a lot of places for b2b events but the offers are very similar. B2B clients like the culinary format, but existing cooking schools are very academic
B2C clients
Usually the events are organized in the restaurants, no many alternative places.
For kids parties most of the places are quite simple
Tourists
There are some cooking classes for tourists, but the format is quite simple and homelike
OMC clients
Format is academic (which is good for OMC), but sometimes it's too academic for the evening events

What to do
What niche can CulinaryOn take in the Milans' market and what we have to do in order to enter this difficult market as good as possible?

LINKS
USED SOURCES
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