Instruction about email -newsletter
Every day you must send a letter to TripAdvisor on the basis of all the guests who were at the events for the past day
step 1. bpm
You must create a filter for guests who attended the event yesterday and exclude those who were today.
You must create a filter for guests who attended the event yesterday and exclude those who were today.
* you can see an example filter in "Marketing- guests- Warsaw-1_TripAdvisor Warsaw"
Step 2
Сheck it!
When you make report, сlick open any guest and check that he was at the event for a given period.
Download guests!
You must unload all guests who were at events yesterday at ecxel file.
Remove it!
Delete all columns except email
Step 3. Open TripAdvisor
Sing up
register on the site and go to the block "my company"
Good Support
you need a block "respond to reviews" and the function "express reviews". First one "express reviews" Click here.
Start new emailing
Step 4. Send letters
you need to select a template and click "continue sending"
You need to download the Excel file with mailing addresses by clicking the "select file" button.
check the box and send the newsletter.
Step 5. Respond to guest reviews
Go to the "Respond to reviews" section. There will be reviews for which you need to make an answer.
Write thanks to the guest for taking the time to write about his impression of CulinaryOn. Respond to his objections, if any.
Select the position "Public Relations Manager" from the list and publish the answer.
